Dokkio

Description Permissions Security & Compliance

Dokkio gives your team an intelligent way to organize, find, understand, and collaborate on the files your team uploads and shares in Slack. When connected to Slack, Dokkio automatically:• Categorizes shared files - as a Resume, or a Contract, or Product Spec, for example. Dokkio uses categories relevant to your industry and business.
• Tags shared files, identifying their contents (for images), or important organizations, people or places they mention (for text files)
• Relates shared files to Projects, or to Customers, or Partners, or whatever context is useful for your teamDokkio uses advanced Machine Learning and a simple suggestion technique to rapidly learn about your files and become a trusted, valuable file assistant. It’s a cloud file service, available via your browser, anywhere/anytime. Dokkio doesn’t disrupt your current work flow - you still collaborate and communicate with your team in Slack, and Dokkio automatically tracks file activity, up to the minute. Dokkio respects Slack security and privacy - each Dokkio user sees only those Slack files that (s)he can view in Slack channels.FInally, Dokkio delivers those same benefits - transparently - for files in Dropbox, Google Drive, Box, or even email attachments. Imagine the wasted time you’ll save by seeing all of your files in one, organized view, and being able to search and work with them, no matter where they live.To start using Dokkio with Slack, go to the Dokkio/Slack home page, and click “Get Started”. The screens guide you through setting up a Dokkio account, and clicking the “Slack” tile connects Dokkio to your Slack workspace(s). If Slack is the first content source that you connect, the Dokkio setup will default to using your Slack login email as your Dokkio login email.

Permissions

Dokkio will be able to view:

Dokkio will be able to do:

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General

Privacy & data governance

Data retention policy

Dokkio’s Information Security Policy identifies two classes of data that may be of a personal or confidential nature: • Personal Information - a user’s first & last name, email address, and credentials for access to other information systems, such as Dropbox or Slack, which may contain Personal Information, etc., and • User Data - file contents, file and folder names and organization, email messages, instant messages, etc., stored in or shared or exchanged via systems such as Dropbox or Slack, which Dokkio accesses. Dokkio retains both Personal Information and metadata about User Data (such as database records describing connected files and folders, search indexes and both user-confirmed and suggested metadata about User Data) while a Dokkio account is active. Access to this information is required to support functionality provided by the Dokkio user interface, such as full-text search and organization by file category, by tag, or by context (by Customer or by Project, etc.). A Dokkio account owner may request deletion of their account by emailing support@dokkio.com. Upon request, the account is rendered inaccessible, and all Personal Information and User Data is eliminated from the Dokkio database and search index during normal processing cycles, but in any event within the 30 days required by GDPR and other privacy laws.

Data archiving and removal policy

Personal Information and User Data are archived for backup and disaster recovery purposes on a periodic basis, in encrypted form. Personal Information and User Data are removed from active processing systems (databases and search indexes) and stored backups upon request from a Dokkio account owner. Upon request, the account is immediately disabled, preventing further access to Personal Information or User Data through the Dokkio user interface. Personal Information and User Data are deleted from active databases and search indexes promptly during normal processing, and backup copies are deleted during normal backup rotation. In any event, Personal Information and User Data are removed from the Dokkio service within the 30 days required by GDPR and other privacy laws. Billing data will be stored for a minimum of seven years, in compliance with the Sarbanes-Oxley act.

Data storage policy

The Dokkio service operates in a secure environment hosted by Amazon Web Services (AWS). All communication between the Dokkio service and Dokkio clients (such as the Dokkio web interface running in an internet browser or as a browser extension) is encrypted using https. Data stored by the Dokkio service (in databases, search indexes, S3 buckets, etc.) is encrypted, and communication between major Dokkio subsystems is encrypted. The security and privacy of Dokkio storage is audited annually by a third party security auditing firm.

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

OpenAI gpt-3.5-turbo and Mistral 7B

LLM retention settings

Dokkio generates a summary for each file in a connected Slack account, which is displayed to the user and used to automatically tag the file. The stored summary is retained as long as the Dokkio account exists.

LLM data tenancy policy

Dokkio database's where we store the LLM output are multi-tenant

LLM data residency policy

We store all data in AWS us-east-1

Certifications & compliance

Security