Mindtickle
A bot for receiving notifications of Mindtickle to your workspace. A user can also perform actions related to Mindtickle. If you would like more information, you can type @Mindtickle help on our bot interface. To use this app, you must be a customer of Mindtickle.
Permissions
Mindtickle will be able to view:
Mindtickle will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Mindtickle
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain all customer data for the entire duration of the contract.
Data archiving and removal policy
Upon contract termination, a customer's data is retained in an inactive state for up to 180 days, post which a hard delete is performed on the data, in accordance with contractual terms.
Data storage policy
Mindtickle has a documented data retention policy, designed in compliance with all applicable regulations, e.g. GDPR. At any point in time, customer can download their data from the created modules on the platform. Additionally, customers can request Mindtickle to return their data and as specified in the contract agreement, we will provide the data in industry standard or mutually agreed upon format. Upon contract termination, a customer's data is retained in an inactive state for up to 180 days, after which a hard delete is performed on the data, in accordance with contractual terms. User logs are retained up to one year. The logs are pseudonymized in general and is rendered anonymized upon deletion of user data. Active customers and their users can also request deletion of their personal data, including those in accordance with applicable regulations such as GDPR, CCPA and UK DPA 2018 through the Mindtickle support team. Upon request from its customers, Mindtickle can provide a certificate for secure data deletion of customer data. Client-specific exit strategy, if any, is decided in consultation with the client and outlined in the contract with the said client.
Data center location(s)
United States, Singapore
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
Active customers and their users can request deletion of their personal data, including those in accordance with applicable regulations such as GDPR, through MindTickle support team. A request can be sent to support@mindtickle.com
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
SAML, Google, OKTA, OpenID, JWT, Azure
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
support@mindtickle.com
Has a vulnerability disclosure program
no
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no