Feedier

Description Permissions Security & Compliance

Feedier is a Feedback platform that helps you collect Feedback where it's tough. Whether it's customer feedback, employee satisfaction or in-store visitor feedback. Use Feedier to build highly engaging Feedback form that makes the Feedback experience a recurrent game. - A unique experience for every participant (through conditions and sections)
- Provide incentives to get better responses with Feedier's rewards manager
- Engage with your participants to collect testimonials and 5-star reviews
- Schedule recurrent feedback campaigns or use the Feedier widget in your app.With our Slack application, we give our user the ability to receive notifications whenever something happens in Feedier (milestone reached, Feedback received, billing plan updated, etc.).

Permissions

Feedier will be able to view:

Feedier will be able to do:

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General

Privacy & data governance

Data retention policy

To satisfy its legal obligations or in order to have the necessary elements to assert its rights, Feedier will be able to retain the data under the conditions established by applicable rules and regulations. Thus, personal data collected by Feedier relating to the identity and contact details of its Users is retained for a maximum period of two years after the termination of the contractual relationship for Users that are customers, or from their collection by the data controller or the last contact from the Users that are prospects, for the data relating to the latter. The termination of the contractual relationship is understood as the express termination of the contract by the User, or the non-use of Feedier Services for a period of five years. For more information please see https://feedier.com/privacy

Data archiving and removal policy

All the Customer’s content will be inaccessible immediately upon cancellation. Within 30 days, all Feedier content will be permanently deleted from all servers and logs. This information can not be recovered once it has been permanently deleted. We also keep backups stored off-site for a maximum of 30 additional days. Therefore, after a cancellation, all data will be permanently deleted from backups within 60 days

Data storage policy

Our primary data centers are in Europe, in Ireland and Germany. We provide US locations upon request. We also use Amazon AWS. All data is written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure. Our software infrastructure is updated regularly with the latest security patches. More details on server security can be found here: https://aws.amazon.com/security/ Absolutely no client data is stored in Feedier’s employees laptops, nor at Feedier oce locations. Feedier is fully GDPR compliant and in regard to article 30.2, a list of Feedier sub-data processors is maintained and can be found here: https://feedier.com/terms

Data center location(s)

Germany, Ireland

Data hosting details

On AWS

Data hosting company

Amazon Web Server

App/service has sub-processors

yes

Guidelines for sub-processors

https://feedier.com/terms

Certifications & compliance

Security