Learn Amp

Description Features Permissions Security & Compliance

Learn Amp is a learning and engagement platform. We help companies manage staff learning and development.Learn Amp is a paid service for a company's learning, development and online training. Therefore this Slack app will only be useful if your company is already using Learn Amp, however we do NOT charge for this Slack integration once your Learn Amp account is set up.This app must be authorised by the 'owner' of your company's Learn Amp account from: https://learnamp.com/integrationsOnce the app has been authorised, Learn Amp team members can:
1. Sign into Learn Amp with Slack
2. Interact with Learn Amp via our slash command. (Type /learnamp help for more info).
3. View learning activity posted back into a Slack channel from Learn Amp

Permissions

Learn Amp will be able to view:

Learn Amp will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

Data is retained according to the following schedule for our various categories of data: Category: Images: Profile images, uploaded images Storage location: Cloudinary Retention period: 1 year after end of customer relationship Action: Delete Category: Usage reporting, IP address etc. Storage location: Pendo Retention period: 90 days after termination Action: Delete Category: Usage reporting Storage location: Amazon Retention period: 1 year after end of customer relationship Action: Delete Category: Company uploaded documents within Learn Amp Storage location: Amazon Retention period: 1 year after end of customer relationship Action: Delete Category: Customer contact details Storage location: Amazon Retention period: 1 year after end of customer relationship Action: Delete Category: Prospect contact details for Sandboxes Storage location: Amazon Retention period: 1 year after end of campaign Action: Delete Category: Usage reporting Storage location: Heroku Retention period: 1 year after end of customer relationship Action: Delete Category: Customer contact details Storage location: Heroku Retention period: 1 year after end of customer relationship Action: Delete Category: Prospect contact details for Sandboxes Storage location: Heroku Retention period: 1 year after end of campaign Action: Delete Category: Usage reporting, IP address etc. Storage location: Google Analytics Retention period: 26 months after capture Action: Delete

Data archiving and removal policy

Data destruction We have policies in place to ensure that data is destroyed after a reasonable amount of time in the event of a company leaving Learn Amp: • We hold client data no longer than 1 year after termination of the contract • Data is stored to allow retrieval of learning data by either the organisation and its users within that time • Data is stored securely in accordance with this Cyber Security Policy document • Destruction of data can be requested at any time and will occur with immediate effect subject to any data over which individuals have rights that preclude deletion

Data storage policy

We contract with Amazon Web Services to provide our cloud-based storage environment. We use AWS primarily for file hosting (S3), video transcoding (Elastic Transcoder) and content delivery network (Cloudfront) which lets us serve static assets efficiently with global availability. In addition we use Heroku as our managed platform to host code and data and delivery security updates and patches (it is built on AWS and ensures the best levels of scalability and security).

Data center location(s)

Ireland, United Kingdom

Data hosting details

Cloud hosted

Data hosting company

AWS

App/service has sub-processors

Certifications & compliance

Security