Salesmate
Salesmate CRM is all-in-one sales management, automation, and acceleration software for teams of all sizes & shapes. Manage contacts, track activities and close more deals faster.Connect Slack with Salesmate to streamline and enjoy following benefits:-- Keep everyone in the company informed about the status of deals with instant deal update mechanism and increase coordination between teams.-- Quickly search your contact, company, activity and deal records using Slack commands.-- Select what kind of notifications should be sent to your Slack account when records owned by you are updated.-- Quickly plan your activities from Slack itself and never miss any follow-ups or calls.To integrate with Slack, you must have a free trial or paid Salesmate account. Don't have any account? Start a free trial by visiting Salesmate.io
Permissions
Salesmate will be able to view:
Salesmate will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
RapidOps Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Customer data is retained for as long as you remain an active customer. The Salesmate platform provides active customers with the tools to delete their data as they see fit. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows: 1. the contents of closed accounts are deleted within 3 months of the date of closure; 2. backups are kept for 3 months; 3. Information on legal transactions and invoicing is between Client and Salesmate is retained for a period of 10 years
Data archiving and removal policy
If the customer's workspace is canceled or suspended, then the contents of closed accounts are deleted within 3 months from the last renewal date. The customers can request immediate deletion of their data as part of the account closure procedure. In such cases, the customer data will then be deleted within 24 hours.
Data storage policy
Salesmate is hosted with cloud infrastructure providers with SOC 2 Type II and ISO 27001 certifications, among others. All data at rest is encrypted using AES-256. The customer's database replicates over multiple availability zones in an almost real-time manner. All data and files for customers are logically separated in our cloud storage to avoid data leaks and accidental access. Your data is entirely yours. It's only stored on our dedicated VPCs while using the services and not shared with any third party without your consent.
Data center location(s)
United States
Data hosting details
GKE
Data hosting company
GCP
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
We don't have explicit option where client can delete the data, but client can cancel the subscription and when the subscriptions ends system automatically removes every data related to client immediately with in hour. Also if client has die hard requirement to delete the account we take the support request and delete the data
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Any service with SAML & SAML 2.0 support
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
support@salesmate.io
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no