FaceUp
About FaceUpFaceUp provides a comprehensive anonymous reporting platform, including an ethics hotline and HR tool. It is a secure, intuitive, all-in-one solution, enabling employees and pupils to report issues or wrongdoing. Through a dedicated website or mobile app, employees and students can anonymously report problems with just a few clicks. FaceUp is a fully-featured report management and engagement tool. With customizable reporting forms, and the absolute highest level of data protection and anonymity - speaking up has never felt better! The platform is GDPR compliant, ISO 27001 certified, and offers E2E encryption and 2FA. FaceUp is compliant with the EU Whistleblowing Directive and the Whistleblower Protection Act. It's trusted by over 3,700 organizations worldwide - with over 10,000 reports made through our platform.Get FaceUp notifications and report updates directly in SlackWith the FaceUp app for Slack you'll get notified about:
- Latest reports collected via your reporting channels
- New messages from employees and whistleblowers
- Latest internal comments added to your reports
- Upcoming due dates and deadlinesAll of that directly in your Slack account. As a result, you won't miss any important updates and you can ensure every new report or message is handled appropriately and isn't missed.
- Latest reports collected via your reporting channels
- New messages from employees and whistleblowers
- Latest internal comments added to your reports
- Upcoming due dates and deadlinesAll of that directly in your Slack account. As a result, you won't miss any important updates and you can ensure every new report or message is handled appropriately and isn't missed.
Permissions
FaceUp will be able to view:
FaceUp will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
FaceUp Technology
Company headquarters location
Czech Republic
Terms of service
Privacy & data governance
Data retention policy
The data retention policy states that all data are available for 5 years and then can be deleted. (However, the retention period can be modified by clients according to their needs.)
Data archiving and removal policy
The standard period of data deletion is after 5 years or at the termination of the contract with the client. We never delete data from the system unless specifically requested.
Data storage policy
The data is end-to-end encrypted and the encryption consists of various keys, including passwords etc., so it cannot be decrypted.
Data center location(s)
United States, Ireland
Data hosting details
FaceUp’s product infrastructure is hosted on Amazon Web Services (AWS). We utilize end-to-end encryption protocols to secure data. We treat personal user data in accordance with GDPR guidelines and other legal obligations.
Data hosting company
Amazon Web Services (AWS)
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Privacy Shield notice
GDPR commitment
Data deletion request procedure
FaceUp undertakes the immediate and permanent deletion of personal data contained in the client's account upon the client's written request (sent to support@faceup.com) and according to the ISO standards and/or client's instruction. When the data deletion is complete, FaceUp shall issue a written “Certificate of Destruction” to the client.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-05-01
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
support@faceup.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no