Churn Solution
Unlock real-time customer insights and empower your team even those who don't use the Churn Solution web to stay updated about customer cancellation sessions. That's will help you to understand why customers cancel with clear insights, and gain valuable feedback to improve your product or service.Integrate your Churn Solution account with Slack will make the navigating effortless by quickly access customer profiles within Slack and it will help you with keep watching on cancellation sessions.Ready to keep more customers? Existing Churn Solution users can unlock the power of Churn Solution with Slack today.Our app for Slack is available for all Churn Solution customers for free. To find the Churn Solution plan that best fits your business needs, please visit: https://churnsolution.com/pricing/
Permissions
Churn Solution will be able to view:
Churn Solution will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Churn Solution
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We do not automatically delete old or unused information. However, if a user want to have their account and associated data to be removed from our servers, they can contact us via email at support@churnsolution.com. We will process these requests promptly to ensure compliance with data privacy regulations.
We will retain and use your data (company name and customer sessions) as necessary to comply with legal requirements, resolve disputes, and enforce our agreements and policies.
The data will be kept until the user email us at our support@churnsolution.com to request to delete it .
For more detailed information, please refer to our privacy policy page: https://churnsolution.com/privacy-policy/
Data archiving and removal policy
If you're using our Services and want to delete your account and all its data, just send us an email at support@churnsolution.com to request it.
Data storage policy
Your data is kept safe in top-notch data centers known in the industry. These centers use advanced security measures like PGP encryption, SSL certificates, and regularly updated password and API keys. Moreover: Only necessary personnel have access to the database, only essential personnel have access to the servers and administrative roles are structured to prevent those handling routine tasks from accessing data beyond their responsibilities.
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
We'll delete all your data within a week. Just send us an email at support@churnsolution.com for data removal requests.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
support@churnsolution.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no