MailerSend
Stay on top of your transactional email strategy with real-time notifications delivered straight to Slack. Be notified of bounces, opens, clicks, spam complaints, and other survey events, so you can take action when it matters.The MailerSend application for Slack allows you to instantly receive notifications of clicks, bounces, and spam complaints in the channel of your choice.Follow these two simple steps to start:1) Create a webhook on your sending domain’s page and select the events you want to monitor
2) Copy the URL provided by this application to the webhook URL fieldOnce set up, all your email events will be posted in your chosen Slack channel. Quickly learn more about any notification by clicking on the email activity link in the message.
2) Copy the URL provided by this application to the webhook URL fieldOnce set up, all your email events will be posted in your chosen Slack channel. Quickly learn more about any notification by clicking on the email activity link in the message.
Permissions
MailerSend will be able to view:
MailerSend will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
MailerSend
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Non-personal data:
- Email activity data is kept for 7 days for all Free Accounts, 14 for Premium and 30 for Enterprise.
- Email analytics data is kept for 6 months for all types of Accounts.
- Email recipients' email addresses are kept indefinitely until Account deletion.
- Account deletion is either manually triggered by any user who decides to delete their account or automatic when they have not used their account for the last six months and have an unverified domain.
Personal data:
- All personal data is deleted 30 days after a user's request.
- If it's not requested, all personal data is kept indefinitely as long as the user has one or more active accounts.
You can find our retention policy on the section 3.2 of our privacy policy (https://www.mailersend.com/legal/privacy-policy)
Data archiving and removal policy
In the event of account inactivity for a continuous period of 6 months or more, MailerSend retains the authority to permanently delete your account along with all associated data. This includes your recipient lists, sending and account activity records, and content. Automatic deletion due to account inactivity will be preceded by email notifications, sent 30 days, 7 days, and 1 day before the permanent deletion of your data. Please note that once the data is permanently deleted, there will be no option for data recovery. However, users also have the flexibility to delete their data anytime they desire. In such cases, the data will be erased entirely 30 days after the user initiates the deletion, granting them control over their information while adhering to our data retention practices.
You can request a deletion of your Account via the application or by contacting support.
Data storage policy
MailerSend uses Google data storage center with its location in the European Union. Google has information storage security certificate (ISO 27001) that ensures safety of Customer Data. Google data centers are protected with several layers of security to prevent any unauthorized access to your data. Google uses secure perimeter defense systems, comprehensive camera coverage, biometric authentication, and a 24/7 guard staff.
Data center location(s)
Belgium
Data hosting details
Our data center service provider Google Ireland Limited provides all the necessary security measures for data protection and processing. Our services are hosted by a trusted and certified data storage center located in Belgium that has an information storage security certificate (ISO 27001). You can rest assured that your data and your recipients’ data is safe with us.
Data hosting company
Google Ireland Limited
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
You can delete your Account by going to https://app.mailersend.com/account/profile and click on "Delete Account". This action will permanently delete your account with all its data, including your recipients, your sending and account activity, and your content 30 days after.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-01-12
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Microsoft, GitHub, Google, MailerGroup
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@mailersend.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Third party services used by this app
Google Ireland Limited: Data center with its location in Belgium
MailerLite, Limited: Email marketing
CloudFlare, Inc: Network services
DigitalOcean, LLC: Cloud infrastructure
MongoDB, Inc.: Cloud database
Bandwidth, Inc.: SMS services
Uses token rotation
no