Mellie
Contact a Mellie Elder Care Expert via Slack for consultation.Mellie also offers premium services and products which will create a personalized Care Plan for your loved ones based on needs, concerns, current state, personal preferences, financial capabilities, insurance coverage and more.The Care Plan is dynamic and is backed by Mellie's Care Team; a team of professionals who specialize in Elder Care, Care Navigation/Coordination and Care Management.The Care Plan consists of a prioritized list of tasks with tailored step-by-step instructions to help you implement it and which will save you valuable time. We'll connect you to the relevant resources, local services, products and information needed.
Permissions
Mellie will be able to do:
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General
Developer
Mellie Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Mellie retains your Personal Data only as long as necessary and as required for our business operations, the provision of Services, archival purposes, and/or to satisfy legal requirements. The exact period of retention will depend on: (i) the amount, nature, and sensitivity of the Personal Data; (ii) the personal risk of harm for unauthorized use or disclosure; (iii) the purposes for which we process your Personal Data, including whether those purposes can be achieved through other means; and (iv) business operations and legal requirements. In general, Mellie strives to retain your data for no longer 24 months after your Account is closed (the “Retention Period”); however, the above factors may extend or decrease this Retention Period. can also request that we delete Personal Data, however we may retain such data as to comply with our legal obligations, resolve disputes, and enforce our agreements. We cannot restore information once it has been deleted. To request closing your account or deletion of your Personal Data please contact us at the following e-mail address: info@mellie.com
Data archiving and removal policy
At the end of the applicable Retention Period, we will remove your Personal Data from our databases and will require that our business partners remove any identifiable Personal Data from their databases. If there is any data that we are unable to delete entirely from our systems for technical reasons, we will put in place appropriate measures to prevent any further processing of such data. Please note that once we disclose your Personal Data to third parties, we may not be able to access that Personal Data and we cannot force the deletion or modification of such information by third parties.
Data storage policy
We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Mellie stores Personal Data on secured servers and uses a combination of technical, administrative, and physical safeguards to protect your personal information. Such safeguards include, but are not limited to, authentication, encryption, backups, and access controls.
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Every user can initiate an account deletion process using this form:
https://www.mellie.com/request-user-account-deletion
They can request to delete specific data or their entire account.
Following such a form/request we will initiate a process with the user to determine the validity of the request and the exact details and will obviously delete the data and/or the account entirely once completed.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
info@mellie.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no