Data retention policy
When a signing process has been started, the signee has 30 days to sign the data. If the data is not signed, the document is deleted once the 30 day period concludes. After the document has been signed it is available in the customer portal for 30 days before it is deleted, and cannot be retrieved again.
Each customer has access to the activity log, which contains personal information regarding the signees of a particular document. This makes it possible for Taktikal customers to see historic data of signees that have signed documents. Taktikal customers can define for how long this data has personal information. The default value is not to delete from the activity log. If a customer sets a retention limit then, the logs will be made anonymous when the retention time limit is reached.
Data archiving and removal policy
Signed documents are automatically deleted 30 days after signing or 30 days after the signing request expires without signing. Data on users is deleted 12 months after termination of contract or earlier if requested.
Data storage policy
All data is stored in a secure environment and encrypted at rest with at least AES-256 encryption
Data center location(s)
Ireland
Data hosting details
Cloud hosted
Data hosting company
Azure
App/service has sub-processors
no