Real Links Campaign App

Description Permissions Security & Compliance

Official integration with the Real Links platform. Manage your campaign comms using Slack automatically. Schedule messages as part of your campaign and we will handle the rest.Please note that only paid Real Links clients with administrator role can use and install the Real Links Campaign App.How to install the Real Links Campaign App?The Real Links Campaign App can only be installed by platform administrators. Each of your admin users will need to grant permissions to the integration individually once they are logged in to the platform.The following steps describe how platform admins can connect their Slack with the platform so the system can deliver comms on behalf of them.1. In the Real Links platform, navigate to the Admin section and select Connect Emails.
2. Click the Slack button. You will be redirected to Slack to approve the connection.
3. Click Allow to approve the connection.
4. You will be returned to the Real Links platform. You should see a notification at top-right confirming the integration.How to use the Real Links Campaign AppOnce you logged in to the Real Links Platform as an Administrator you can start creating so called Employee Advocacy and Referrals campaigns.As part of these campaigns you can fully automate your comms during a campaign. By going to the Engagement step of your campaign you can schedule messages to communicate platform content and increase engagement.Once you change the status of your message to 'Ready' it will be delivered to the selected employees on behalf of you at the scheduled time. Don't forget that you can always send example messages to yourself to see and test the look and feel of your comms.Example comms campaignAn example comms campaign could look as the following:June 1st - Invitation Message
June 2nd - Update of the current leaderboard results
June 6th - Promote a blog post
June 8th - Custom messageSupportIf you have any questions please contact us on the support@reallinks.io email address or through the support.reallinks.io website.

Permissions

Real Links Campaign App will be able to view:

Real Links Campaign App will be able to do:

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General

Privacy & data governance

Certifications & compliance

Data deletion request procedure

We take data privacy seriously and are committed to complying with the General Data Protection Regulation (GDPR) and all other applicable data protection laws. One of the key rights granted to individuals under GDPR is the right to erasure, also known as the “right to be forgotten”. This means that individuals have the right to request the deletion or removal of their personal data from our systems. Our right to erasure procedure is as follows: - Requests: Right to erasure requests might be received by Real Links directly from the subject, or forwarded by the client. - Provide verification: To prevent unauthorised access to personal data, we may ask for additional information to verify the subject’s identity. We may also ask for details about the data the subject wishes to have deleted, such as the type of data and the time period during which it was collected. - Identify and log the request: Once we have verified the request, we will identify affected data and log anonymous, non-identifying IDs (e.g. numeric row IDs) of the data to be deleted. This is to ensure we can repeat the procedure automatically if we have to restore an old backup, without creating or storing more instances of the data. - Process the request: We will promptly process the request and delete all personal data encompassed by the request, unless we are legally obligated to retain it. We will also notify the subject when their data has been deleted. - Retention of non-personal data: We may retain non-personal data for our legitimate business purposes, such as analytics, internal reporting, and compliance with legal obligations. We take all requests seriously and will respond to them promptly and in accordance with applicable laws. We may not be able to comply with the request if we are legally required to retain the personal data or if there are compelling legitimate grounds for us to keep it. This procedure should normally be completed in its entirety within 5 working days of receiving the request.

HIPAA compliant

While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.

Security