Sturdy
Sturdy analyzes customer communications data to reveal important signals that impact your bottom line. Our platform detects critical signals from your customers and routes them to the right people at your company in real-time, unlocking data silos and reinforcing process execution.This integration allows Sturdy to alert relevant Slack channels when specific signals are detected. Crucial information gets to those it matters most without getting bogged down in the noise.
Permissions
Sturdy will be able to view:
Sturdy will be able to do:
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General
Developer
SturdyAI, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Sturdy customer data is retained indefinitely or at the discretion of the customer while the customer maintains an active subscription. All customer data is removed within 90 days of subscription termination.
Data archiving and removal policy
Sturdy customer data is retained indefinitely or at the discretion of the customer while the customer maintains an active subscription. All customer data is removed within 90 days of subscription termination.
Data storage policy
Sturdy customer data is stored per policy in limited access production accounts and encrypted-at-rest using industry-standard mechanisms.
Data center location(s)
United States
Data hosting details
Cloud-hosted
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Customer data contained in Sturdy systems is controlled by the customer. Requests for deletion should be directed to the customer as the data controller. Customers that need to request data deletion should contact Sturdy support channels or their account manager.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
SAML 2.0
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
security@sturdyai.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no