Condens
Condens empowers you and your team to efficiently store, structure, and analyze user research data and share findings across your organization.Our integration for Slack makes sharing these insights even easier as Condens can be seamlessly combined with your existing workflows. You can post and share the link to an Artifact directly from your repository to a Slack channel of your choice.
Permissions
Condens will be able to view:
Condens will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Condens Insights GmbH
Company headquarters location
Germany
Terms of service
Privacy & data governance
Data retention policy
Condens retains all data as long as the data itself or the account isn't deleted. When deleting data, they are first marked for deletion for 30 days. During this time they can easily be restored. After that, they will be deleted. However, they are still restorable for another 30 days from our daily backups. So it is a total of 60 days from deleting something in Condens until it is irrevocably deleted. For more information see https://condens.io/help/security-and-privacy/security-and-availability/data-storage-and-retention/
Data archiving and removal policy
Data isn't archived or removed automatically but rather only if it is deleted by a user. When deleting data, they are first marked for deletion for 30 days. During this time they can easily be restored. After that, they will be deleted. However, they are still restorable for another 30 days from our daily backups. So it is a total of 60 days from deleting something in Condens until it is irrevocably deleted. For more information see https://condens.io/help/security-and-privacy/security-and-availability/data-storage-and-retention/
Data storage policy
Data imported into Condens is stored with our trusted service providers. To ensure that only authorized access to your data is possible it is encrypted using Transport Layer Security (at least TLS 1.2) when transmitted and encrypted using AES encryption (AES-256) when stored.
We perform full backups daily of all our customer's data. These backups are stored on separate infrastructure in encrypted form for 30 days. The backup process is closely monitored and tested on a regular basis. For more information see https://condens.io/help/security-and-privacy/security-and-availability/data-storage-and-retention/
Data center location(s)
Germany
Data hosting details
Data is stored on servers run by AWS in Frankfurt, Germany.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
Persons can directly reach out to Condens at hello@condens.io
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-04-27
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
All SAML 2.0 compatible services
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@condens.io
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Frontend: Vue.js, ProseMirror, Socket.io
Backend: Express.js, pg, Knex.js, ProseMirror, Socket.io
Uses token rotation
no