Meltwater
Meltwater smart alerts automatically sends key insights about a brand, competitors, or industry trends. This Slack application requires a paid Meltwater account and allows your teams to act quickly on market movements, alert relevant internal departments in a timely manner and make better informed decisions powered by rich insights.
Permissions
Meltwater will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Meltwater
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
For our Services, we retain information while you use our Services or as needed to provide you the Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Your account and data related to your use of the Services, excluding anonymised data, will be deleted as soon as possible 6 months after the expiry of your Agreement the Service agreement between us but in any event, no later than 6 months.
For our Site, we retain your information as long as we have a legitimate business interest to process it or as long as you have not withdrawn your consent. This includes data you or others provided to us and data generated or inferred from your use of our Site.
If you would like us to delete your information upon termination of your Agreement, please contact us at privacy@meltwater.com.
More information can be found here: https://www.meltwater.com/en/privacy
Data archiving and removal policy
After 6 months data is removed via secure overwrite where feasible.
Customer data is stored and processed in accordance with GDPR, CCPA & AAPI
More information can be found here: https://www.meltwater.com/en/privacy
Data storage policy
Customer data is stored and processed in accordance with GDPR, CCPA & AAPI
More information can be found here: https://www.meltwater.com/en/privacy
Data center location(s)
Ireland
Data hosting details
Primarily cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2020-10-01
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Auth0
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@meltwater.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no