Data retention policy
We store customer data till the customer organisation is paying for the service. If a customer stops paying for the service, we will delete all their data permanently 3 months after the last payment. The 3 month window helps customers export all their data even after payments have stopped.
Data archiving and removal policy
We store customer data till the customer organisation is paying for the service. If a customer stops paying for the service, we will delete all their data permanently 3 months after the last payment. The 3 month window helps customers export all their data even after payments have stopped.
Data storage policy
All customer data is stored and encrypted-at-rest inside our systems. We only use TLS 1.2 (and higher) for all our communication.
App/service has sub-processors
no