Alvis
Unleash your inner customer success superpower!The app uses predictive algorithms to calculate customer health scores and help customer success teams prevent user churn.Once health scores are computed using historical data, you can: - View overall health scores and trends.
- View health scores and trends of different customer segments.
- View customer activity/event trends.
- Share health information via Slack to teammates
- View health scores and trends of different customer segments.
- View customer activity/event trends.
- Share health information via Slack to teammates
Permissions
Alvis will be able to view:
Alvis will be able to do:
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General
Developer
Alvis Science, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Alvis Science, Inc. will retain Customer Data until a team or user revokes a token, a team uninstalls an app, or a user requests the deletion of data. Prior to any such event, only data that is critical to application function is retained.
Data archiving and removal policy
Alvis Science, Inc. will remove Customer Data in accordance with a user's request for deletion, when a team uninstalls an app, or when a user or team revokes a token. Logs older than 30 days are automatically deleted.
Data storage policy
Alvis Science, Inc. will store Customer Data in accordance with our security standards. All Customer Data is encrypted at rest.
Data center location(s)
United States
Data hosting details
We host data on Amazon Cloud AWS.
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
When somebody requests Alvis Science, Inc. to delete personal data, we will use the appropriate combination of team, user, and channel ids to execute a delete operation.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Executive summary is available to potential customers upon request
no
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
hi@getalvis.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Intercom
Uses token rotation
no